1) Are your products tested on animals?
No way! We love animals and would never let any harm come to them. In fact, neither our products nor any of their ingredients have been tested on animals.
2) Are your products vegan?
They're vegetarian (contains beeswax).
3) Are your products paraben-free?
4) Do your products contain gluten?
No they do not.
5) What are your products made of?
You can find the detailed ingredient list in each of our products. In addition, you can find some more info here [X].
6) What is the shelf life of your products?
After they have been opened, they will last for up to 24 months. Please store them in a cold, dark place.
7) Are your products fragranced?
They are fragrance-free. However, for orders above $50, you will receive a sweet pizza-scented tag/card and pizza box, so when you open our pizza box, a strong delicious smell of pizza will hit your nose. If you would not like the fragrance card, please let us know via email.
1) When will I receive my order?
It can take up to 2 business days to ship out (usually takes under 1 business day), and depending where you live, can take an additional 2-5 business days for arrival within the USA. For international orders, it can take 1-2 weeks for arrival typically but can experience unforeseeable delays due to customs.
2) What are your shipping rates?
You can find the shipping cost when you add an item to cart and checkout.
3) Do you offer free shipping?
Yes, we offer free shipping worldwide if you order 4 slicelettes (the full set).
4) How do I track my order?
You will receive tracking via email once shipped. Please ensure you type in the correct email address when ordering!
5) Do you ship to my country?
We ship almost everywhere with the exception of China, which sadly still requires cosmetic products to be tested on animals.
6) Do I have to pay any custom fees?
You will be responsible for any taxes, duty, or other fees required by custom.
1) What payment methods do you offer?
We offer Visa, MasterCard, American Express, Apple Pay, Google Pay, and Paypal.
2) Can I cancel or modify my order?
We want to make sure you get your order as quickly as possible, so the window of time where such changes would be possible is relatively slim. However, please contact us as soon as you can firstname.lastname@example.org if a change needs to be made, and we'll try our best to accommodate.
1) What if my item arrives damaged, defective, or is incorrect?
Sorry if that happens! We are always here to help so please email email@example.com and we'll hook you up with a replacement! We must be notified within a week of receiving the product.
2) What is your return policy?
Unfortunately, we have a strict no-return policy unless there is something defective or wrong with the product received.